Money Back Guarantee
If, for any reason, you are not satisfied with your trumpet purchase please contact Crone Trumpet within 10 days of your receipt of the trumpet. You may contact us by email, or by phone during our normal working hours (10 AM to 6 PM Eastern Standard Time). We will discuss your trumpet purchase with you and normally agree to refund your money after the trumpet has been returned. You must ship the trumpet, case, and mouthpiece back to us within 7 days. The trumpet, mouthpiece, and case must be received by us in the same condition that we shipped them to you. Once we receive the trumpet, case, and mouthpiece and verify that there are no signs of wear, dents, or scratches incurred during your possession of the instrument, Crone Trumpet will issue you a full refund of the purchase price (shipping costs are not refundable), or credit your purchase price toward a different trumpet. Shipping costs to return the trumpet to us for refund are the responsibility of the Customer.
Limited Warranty: After the 10-day trial period, Crone Trumpet will repair the trumpet and replace defective parts, when defects occur within 45 days from the date of purchase. The following parts are covered: Valve stems, valve caps, valve pistons, valve springs, valve guides, slides, water keys, and water key corks. Trumpet lacquer and/or defects in finish are not covered by this warranty. Trumpet cases are not covered by this warranty. Repairs not made by Crone Trumpet are not covered by this warranty. Shipping costs to return the trumpet to us for repair are the responsibility of the trumpet owner.
SPECIAL RETURN POLICY FOR ALL NEW BLESSING TRUMPETS
Crone Trumpet will only accept new Blessing Trumpets that are accepted under the Blessing Warranty Return and/or Repair Procedures. Blessing (Crone Trumpet) does not accept returns unless the trumpet is defective. Blessing may, in its sole discretion, accept non-defective returns but, if they do, expect to be charged a 15% restocking fee. Before any trumpet is returned. Crone Trumpet must complete a “Return Merchandise Authorization” (RMA) and wait for Blessing approval prior to accepting a trumpet for return. No returns of a trumpet can be made without a Blessing Return Merchandise Authorization.